Privacy Policy

1. Commitment to Your Privacy

ZM Education values your privacy and is dedicated to protecting the personal information of our clients and website visitors. We comply with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). This policy explains how we gather, manage, and safeguard your personal information.
"Personal Information" refers to data or opinions that can identify an individual. Examples include names, addresses, email addresses, and phone numbers.
"Sensitive Information" is defined under the Privacy Act and may include details such as an individual's racial or ethnic origin, political views, membership in political associations, religious or philosophical beliefs, union membership, criminal records, or health data.
"Financial Information" encompasses any data relating to an individual's financial status, including account numbers, balances, or transactional information linked to an account.

ZM Education may collect and store information you provide on our website or through other direct interactions.
You may provide basic details such as your name, phone number, address, and email address to facilitate communication, send updates, and process your orders. Additional information may be collected at other times, such as when providing feedback, participating in surveys or promotions, updating your preferences, or interacting with our customer support team.
ZM Education may collect and retain sensitive information necessary for delivering our educational and immigration services, and this information will be used solely for the purpose for which it was provided.
We may occasionally require financial information to process payments. Please refrain from providing financial details through the website. We will only store and share financial information with your consent, and such information will be destroyed once it is no longer needed.
Furthermore, we may collect any other information you provide while engaging with us, including your interest in our educational, migration, and other services.

If your information pertains to an individual (as defined in the Privacy Act 1988 (Cth)), you must ensure that all necessary legal consents are obtained for ZM Education to use that information for providing services and support.
The information collected by ZM Education will be used to deliver our educational and immigration services.
We may use your personal information to provide you with updates, services, and opportunities, and to enhance our products and services based on your needs.
ZM Education may contact you through various methods, including phone, email, SMS, or mail. You can opt out of specific communication methods, but please note that some methods may be essential for providing our services.

We may share your information with our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for providing our services.
We may disclose information to comply with legal obligations, such as laws, regulations, court orders, or requests from law enforcement agencies.
Your personal information may also be used to protect the rights, property, or safety of ZM Education, our website, customers, or third parties.
Information we collect may occasionally be stored, processed, or transferred outside Australia.
In the event of a change in control or business sale, we reserve the right to transfer our user database, including personal and non-personal information, to the extent permitted by law. Any such transfer would be conducted under a confidentiality agreement.
By providing your personal information, you consent to this Privacy Policy and the types of disclosures it covers. We will request third parties handling your personal information to adhere to this Policy. However, ZM Education cannot guarantee the security of your information once shared with third parties and is not liable for any privacy breaches that may occur.

ZM Education is committed to safeguarding your information through appropriate physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, or loss.
The transmission of information is done at your own risk. While we take all reasonable steps to secure your information, we cannot guarantee its security once shared with third parties.

ZM Education will retain your information and any related documents for seven years or as required by Australian law.
During the retention period, you may request access to your information in accordance with clause 9 of this Privacy Policy.
Once the retention period expires, we will destroy or de-identify all information related to your use of our services, in compliance with the Privacy Act 1988 (Cth).

You may request access to the personal information we hold about you, as permitted by the Privacy Act 1988 (Cth). A small administrative fee may apply. If you believe any information we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at info@zmeducation.com.au.
We reserve the right to refuse access to your information in certain circumstances as outlined in the Privacy Act.
Access to your personal information will not be granted after the retention period has expired. If requested, we will inform you that the information has been destroyed or de-identified in accordance with the Privacy Act 1988 (Cth).

When you visit our website (www.zmeducation.com.au), we may collect information such as your browser type, operating system, and the website you visited before ours. This data is used in an aggregated form to analyze site usage and improve our services.
Cookies We may use cookies on our website to identify you when you return to the site and to store details about your usage. Cookies are not harmful to your computer. Most browsers accept cookies automatically, but you can adjust your settings to reject them if you prefer. However, this may limit your ability to fully utilize our website. Cookies may also be used to deliver relevant advertisements through third-party services like Google AdWords.
Third-Party Links Our website may include links to third-party websites for your convenience. These links do not imply endorsement or approval of those sites. ZM Education is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.